Support Packages

Our team is ready to help you get the most out of your technology investment.

Tailored Support Packages to Optimize Your Business

At All Your Ducks, we offer a variety of flexible, pre-packaged services designed to meet the unique needs of your business. From training and system optimization to premium support, we’ve got you covered with solutions that improve efficiency, enhance performance, and keep your operations running smoothly.

Business Optimization Package

Our Business Optimization Package is designed to regularly assess your processes, identify areas for improvement, and deliver tailored recommendations. Perfect for businesses looking to improve operational efficiency, this package provides valuable insights and ongoing support.
Includes
  • Business process assessment and recommendations
  • Custom work and training hours
  • Remote sessions with practical tips and tricks
  • Insights into new functionality and features
  • Training focused on finance teams and operational needs
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Employee Onboarding Package

Efficient onboarding ensures that new employees quickly adapt to your systems. This package includes core system training, plus specialized courses for seasonal workers. Available both remotely and on-site, it’s designed to scale with your team’s needs.
Includes
  • Classroom-style training (remote or on-site)
  • NAV101 basics and key workflow training
  • Seasonal worker training
  • Takeaways and homework assignments
  • Training for teams or individual employees
  • Volume discount available for larger groups
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Finance Package for Audit Season

Help your finance team navigate audit season with ease. Our Finance Package offers specialized training and support to make sure your team is fully prepared, minimizing support requests and increasing productivity during critical times.
Includes
  • Training on tools and systems for audit season
  • Support and guidance for audit tasks
  • Tailored solutions to reduce support requests
  • Hands-on expertise to ensure smooth audit processes
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MRP Training, Implementation, and Fine-Tuning

Our MRP package offers training, implementation, and fine-tuning required to optimize your material requirements planning systems. Whether you need new functionality or system adjustments, we’ll ensure everything runs smoothly with your team.
Includes
  • MRP system training
  • Implementation and configuration support
  • Fine-tuning for optimal performance
  • Ongoing updates and improvements
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Report Customization and Power BI Add-On

Need reports that suit your business’s unique needs? Our report customization package includes tailored reports and advanced Power BI visualizations to help you make data-driven decisions.
Includes
  • Custom report creation based on business requirements
  • Power BI add-ons for enhanced data visualizations
  • Pre-packaged reports for quick implementation
  • Flexible options for ongoing report updates
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Premium Support Subscription

Our Premium Support Subscription ensures you have priority access to expert assistance whenever you need it. With a fixed monthly fee, you can rely on us for consistent support and peace of mind.
Includes
  • Fixed number of support hours per month
  • Priority access to top-tier experts
  • Predictable monthly costs
  • Support for troubleshooting
  • Optimization
  • Minor development needs
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Upgrade Package

Upgrading your system has never been easier. Our Upgrade Package offers comprehensive testing and piloting to ensure smooth transitions during upgrades, with full support for user acceptance testing.
Includes
  • Extra testing and business cycle piloting
  • User acceptance testing support or management
  • Guidance through the entire upgrade process
  • Documentation for upgrade-related changes
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Documentation Services

Keep your team organized and informed with our documentation services. Whether you need to create new materials or update existing ones, we’ll ensure you have the right resources for both new and existing employees.
Includes
  • Creation of new documentation
  • Updating existing documentation
  • Maintenance of documentation for new hires
  • Customizable documentation formats for your team’s needs
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Flock of Hours for Custom Development

Our Flock of Hours package gives you flexibility by providing a set number of hours each month for custom development, system tweaks, or additional support as needed.
Includes
  • Pre-purchased hours for custom development or system adjustments
  • Flexible usage for ongoing support
  • Streamlined process with no need for hourly billing
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Ready to Optimize Your Business?

With these pre-packaged services, All Your Ducks ensures your business stays optimized, flexible, and efficient. Whether it’s regular business assessments, specialized training, or ongoing support, our packages provide exactly what you need to keep things running smoothly. Contact us today to learn more or schedule a consultation!

Ready to Get Started?

Contact us today and let’s put All Your Ducks in a row!
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