Upgrading NAV can feel like a giant leap. But sticking with it is often what’s holding your Shopify operations back. Manual reconciliations, slow performance, outdated customizations: these issues creep in as your systems age. They also create real risk
when orders, inventory, and customer data don’t move as fast as your storefront demands.

Moving to Business Central isn’t just an upgrade. It’s a chance to reset, simplify, and align your ERP with how Shopify actually works today.

Your Early Decisions Shape the Entire Project

Choose Your Platform: Online or On-Prem

Online supports multi-warehouse, global, and high-scale commerce with less overhead.
On-prem remains useful only when strict latency or data residency rules apply.

Define the Scope: Upgrade or Rebuild

Don’t drag every NAV customization forward. Keep what protects margin or compliance.
Retire the rest. This is your moment to clean house.

 

Step-by-Step: Upgrading NAV Without the Chaos

Step 1: Bridge to Business Central 14

This stage is temporary. It brings your NAV database into a version that can speak the same language as BC. Use it to catalog which customizations still touch base tables.

Step 2: Convert Customizations to Extensions

Refactor old C/AL code into clean AL extensions. This is essential for future upgrades
and Business Central Online. Replace what you can with standard features.

Step 3: Move to the Latest Release

Upgrade to the current BC version and adopt newer capabilities where they fit. Some
workflows may change. Prepare to test and tune.

Step 4: Migrate to Business Central Online

Use Microsoft’s tooling to move production data, validate balances, and lock down
number series. Create a rollback snapshot just in case.

 

How to Connect Business Central and Shopify the Right Way

Native Connector

Use it when your store setup is standard, straightforward pricing, simple SKUs, and
limited complexity.

iPaaS (Middleware)

Choose this when you need visibility across Shopify, WMS, 3PL, payments, and CRM.
Middleware offers visual flow control, retries, and dashboards.

Custom APIs

Go this route if you run bundles, multi-brand stores, or require specific B2B flows.
Custom lets you shape the logic exactly as needed and scale it on your terms.

 

Lock These Data Mappings to Prevent Errors

Avoid These Common Pitfalls

Build for Performance and Resilience

Integration should be reliable from day one. Make sure your order posting is idempotent. Set up retry logic with exponential backoff. Use correlation IDs for tracing. Most importantly, track what matters: order lag, API limits, queue depth, and payout variances.

How All Your Ducks Supports the Full Journey

We bring structure to what can feel like a risky move. Our approach includes:

Once you go live, dashboards, alerts, and reconciliation jobs keep your ducks lined up—day in, day out.

Upgrading NAV isn’t just a technical upgrade. It’s a shift in how you run your business. Done well, Business Central and Shopify become one system. Your team stops babysitting the ERP and starts scaling with confidence.

If you're ready to stop duct-taping NAV and start scaling with Business Central, book your integration diagnostic with All Your Ducks today.

Manual entries. Inventory mismatches. Orders slipping through the cracks. If your
storefront and ERP feel like two different worlds, you’re likely wasting hours and losing
revenue. Most growing ecommerce businesses hit a wall when their backend systems
can’t keep up with the front-end pace. That’s where ecommerce integration makes all the difference.
Let’s show you how to get all your ducks in a row by syncing your Shopify (or other)
storefront with Microsoft Dynamics 365 for faster, cleaner operations—without the
chaos.

What eCommerce Integration with Dynamics 365 Actually Means

When your storefront and ERP talk in real-time, you eliminate silos. Products, orders,
inventory, tax, and customer data flow as one, not as a patchwork of spreadsheets and
error-prone processes.

1. Core Data Domains That Must Be Synced

Product and Pricing:

Inventory & Availability:

Customers & Accounts:

Orders, Payments & Tax:

Fulfillments, Returns, & Refunds:

 

2. Choose the Right Architecture: Native, iPaaS, or Custom

Native Connector:

Ideal for businesses running one or a few stores with straightforward needs. Fastest to implement, lowest overhead.

iPaaS:

Great for orchestrating multiple systems (WMS, 3PL, CRM). Visual dashboards, built-in monitoring, and faster iteration.

Custom API:

Perfect when you need total control—complex catalogs, multi-brand support, or strict B2B requirements.

 

3. Finance & Ops: Where Integration Hits the P&L

 

4. CRM Integration: Why It’s Not Just a Nice-to-Have

When sales, marketing, and service teams see ecommerce data in Dynamics 365 CRM, every interaction improves. Orders, preferences, warranties—all in one place.

 

5. 4-Phase Implementation Path That Reduces Risk

  1. Discovery: Lock system-of-records and field mappings before any code.
  2. Build: Start in a sandbox. Add idempotency and retries from the start.
  3. UAT: Golden test cases prove the flow. Finance signs off.
  4. Cutover: Go live with rollback in hand. Hypercare keeps it calm.

 

Why Partner with All Your Ducks for Your Dynamics 365 eCommerce Integration

We’ve seen too many brands try to “just connect the systems” and end up swimming upstream. We map the integration, build it to scale, and deliver it with rigor. From UAT to go-live, we help your ducks stay in a row—and stay there.

Final Word: Durable, Not Delicate

Done right, Dynamics 365 ecommerce integration becomes a business capability—not a brittle project you dread revisiting.

Need to stop the post-it note chaos and start scaling? Book a 45-minute diagnostic with All Your Ducks today.

If you are a business that sells, omni-channel selling through a unified commerce experience is crucial for growth and scalability. A pivotal strategy in getting there is through the integration of your eCommerce platform with your Enterprise Resource Planning (ERP) system. This unified commerce approach not only streamlines internal processes but also provides a seamless and personalized experience for customers.​

Understanding ERP and eCommerce Integration

At its core, ERP and eCommerce integration involves the seamless connection between a company's online storefront and its back-end ERP system. This integration facilitates the automatic exchange of data, ensuring that information such as orders, inventory levels, customer details, and financials are consistently updated across both platforms. By eliminating the need for manual data entry, businesses can reduce errors, save time, and enhance overall efficiency.​

Key Benefits of a Unified Commerce Experience

1. Enhanced Customer Satisfaction

Integrating ERP with eCommerce platforms enables businesses to provide real-time updates on product availability, order status, and shipping information. This transparency fosters trust and enhances the overall customer experience, leading to increased loyalty and repeat business.

2. Improved Inventory Management

Real-time synchronization between eCommerce and ERP systems ensures accurate inventory tracking. Businesses can avoid overselling or stockouts, leading to better inventory control and optimized stock levels.

3. Streamlined Order Processing

Automated data flow between systems accelerates order fulfillment processes. Orders placed online are immediately reflected in the ERP system, reducing processing times and minimizing the risk of errors associated with manual data entry.

4. Accurate Financial Reporting

An integrated system consolidates financial data, facilitating the generation of comprehensive reports such as trial balances, cash flow statements, and profit and loss accounts. This accuracy supports informed decision-making and financial planning.

5. Operational Efficiency

By automating routine tasks and reducing redundancy, integration allows employees to focus on strategic initiatives. This boost in productivity can lead to cost savings and a more agile business operation.

6. Scalability

As businesses grow, an integrated system can effortlessly handle increased transactions, product lines, and customer data, supporting expansion without necessitating a proportional increase in resources.

7. Enhanced Data Accuracy

With a unified system, data consistency is maintained across all departments. This accuracy is crucial for reliable reporting, forecasting, and strategic planning.

8. Regulatory Compliance

Integrated systems can assist in adhering to industry regulations by providing accurate records and facilitating compliance-related reporting. This feature is particularly beneficial in sectors with stringent regulatory requirements.

Challenges and Considerations

While the benefits are substantial, integrating eCommerce with ERP systems presents certain challenges:​

Best Practices for Successful Integration

To navigate these challenges effectively, businesses should consider the following best practices:

  1. Comprehensive Planning: Define clear objectives, timelines, and resource allocations before initiating the integration process.​
  2. Stakeholder Involvement: Engage key stakeholders from various departments to gather insights and ensure the integrated system meets diverse needs.​
  3. Choose the Right Technology Partner: Select an experienced provider with a proven track record in ERP and eCommerce integration to guide the process.​
  4. Data Mapping and Cleaning: Ensure that data from both systems are accurately mapped and cleansed to prevent inconsistencies.​
  5. Robust Testing: Conduct thorough testing to identify and resolve issues before going live, ensuring the system operates as intended.​
  6. Ongoing Support and Maintenance: Establish a plan for continuous monitoring and maintenance to address any future challenges promptly.​

The Right Choice

There are a number of platforms to work with for both eCommerce and ERP solutions. At All Your Ducks, we recommend Shopify as your eCommerce Platform and Microsoft Dynamics 365 Business Central as your ERP. Both tools are backed by best-in-class security and reliability, and the integration between them is one of the most powerful connections on the market. Shopify and Business Central work together to create a unified commerce experience for your customers, insuring accurate inventory, dynamic pricing, and unparalleled personalization.

Get All Your eCommerce Ducks in a Row

Integrating eCommerce platforms with ERP systems is a strategic move that can significantly enhance business operations and customer satisfaction. By creating a unified commerce experience, companies can achieve greater efficiency, accuracy, and scalability. While the integration process may involve challenges, the long-term benefits far outweigh the initial investment, positioning businesses for sustained growth in the competitive digital marketplace. At All Your Ducks, we work with businesses of all sizes to create a unified commerce experience. Contact us today to see how we can help your business grow!

 

Ready to Get Started?

Contact us today and let’s put All Your Ducks in a row!
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