Support Block
Expert help for a Business Central + Shopify setup that's already live.
Something isn't syncing. You want to add a small feature. Your team needs a how-to session. You shouldn't have to sign a year-long contract to get an expert on it.
Tell us the problem. We'll tell you how long it should take.
A quote before any work. Describe the issue in the form below, and we email you back the same business day with our estimate of the time it needs. Most requests take 2 to 4 hours.
Never runs over. If it turns out to need more time than we quoted, we tell you before we go further. No surprise invoices.
No contract. Nothing to pay up front. Come back whenever you need help again.
- Urgent? Check "Call as soon as possible" on the form and you'll hear back from us within 2 hours, during normal business hours (8am to 5pm Pacific, Monday to Friday).
Good fits for a Support Block
- Orders, inventory or payouts that stopped syncing between Shopify and Business Central
- Records the connector keeps skipping
- A small change to how the connector is set up
- A report or view your team keeps asking for
- A working session to train someone new
Not a fit (and what to do instead)
- A new store, a new integration, or anything that's really a project: see pricing.
- It turns out to be bigger than a fix: we'll say so in our reply and point you to the right option, usually a Readiness Assessment.
Request a Support Block quote
Tell us what's going on. We'll email you back the same business day with how long we estimate it will take.
FAQ
What does it cost?
Most requests take 2 to 4 hours. You get a quote before any work starts, based on our experience with similar issues, and you decide from there. There's nothing to pay up front.
It's urgent. How fast will we hear from you?
Check "Call as soon as possible" on the form and leave a phone number. You'll hear back from us within 2 hours, during normal business hours: 8am to 5pm Pacific, Monday to Friday.
And if it isn't urgent?
We email your time estimate within the same business day. A request that arrives after hours or on a weekend is answered the next business day.
Not sure where you're starting?
Book a free 30-minute fit call. We'll tell you honestly which option fits, or whether a Readiness Assessment makes more sense first.
